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Privacy Policy

Welcome to NatureMed!

This Privacy Policy outlines how NatureMed (accessible at https://naturemed.my.id) processes your personal data. As the data controller, we prioritize your privacy and are committed to safeguarding your personal information in compliance with relevant data protection laws.

Please read this Privacy Policy carefully before using our website. By accessing and using NatureMed, you agree to the collection and use of your personal data as outlined below.

Personal Data We Collect

When you visit NatureMed, we automatically collect certain details about your device, including:

  • Device Information: Web browser, IP address, time zone, and cookies installed on your device.
  • Usage Data: Information about the individual web pages you view, products you interact with, websites or search terms that referred you to our site, and how you engage with the website.

We refer to this data as “Device Information.” Additionally, if you interact with our website by subscribing to our newsletter, filling out forms, or making a purchase, we may collect personal details such as:

  • Personal Information: Name, email address, physical address, telephone number, payment information, and other details you voluntarily provide.

Why We Process Your Data

Your privacy and security are our top priorities. We collect and process your data for the following purposes:

  • Website Functionality: To ensure that our website operates smoothly and to improve user experience.
  • Statistics and Analysis: To gather statistical information on how our site is used, which helps us identify areas for improvement. This data is anonymous and cannot be traced back to individual users.
  • Customer Support: To process your inquiries, fulfill orders, or provide customer support.

While you can visit NatureMed without revealing any personally identifiable information, certain features (such as receiving newsletters or submitting forms) require you to provide personal data. You can choose not to provide certain details, but this may limit your access to specific features.

Your Rights

If you are a resident of the European Union, you have several rights regarding your personal data under the General Data Protection Regulation (GDPR). These include:

  • The right to be informed about how your data is collected and used.
  • The right of access to your personal data.
  • The right to rectification if your data is inaccurate or incomplete.
  • The right to erasure (right to be forgotten).
  • The right to restrict processing of your personal data.
  • The right to data portability, allowing you to transfer your data to another service.
  • The right to object to data processing.
  • Rights related to automated decision-making and profiling.

If you wish to exercise any of these rights, please contact us using the details below.

Additionally, please be aware that your data may be transferred outside the European Union to countries like Canada or the United States to fulfill contracts or pursue legitimate business interests.

Third-Party Links

NatureMed may include links to external websites that are not operated by us. Please note that we are not responsible for the privacy practices or content of such third-party websites. We encourage you to read the privacy policies of any website you visit outside of NatureMed.

Information Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no data transmission over the internet can be guaranteed to be 100% secure.

Legal Disclosure

We may disclose your personal data when required by law, such as to comply with a subpoena or legal process, or when we believe disclosure is necessary to protect our rights, safety, or the safety of others, prevent fraud, or respond to government requests.